Privacy and Cookie Policy

Last updated: 31 July 2026

1. Purpose and Scope

MTK Pipe Clamps respects the privacy of website visitors and attaches importance to the protection of personal data. This policy explains the purposes and principles applicable to information that may be obtained through use of the website, completion of contact and application forms, file uploads and other digital services provided through the website.

2. Data Controller and Contact Details

For personal data processed within the scope of this website, the relevant data controller is the MTK Pipe Clamps organisation operating the website. Questions and requests concerning your personal data may be submitted through the contact channels set out below.

3. Categories of Personal Data We May Process

Depending on how you use the website and the information you provide to us, the following categories of data may be processed:

• Name, surname and company information,
• Email address and telephone number,
• Information relating to product, project, quotation and technical support requests,
• Information submitted through contact, career, dealership and other application forms,
• Files and documents uploaded through website forms,
• IP address, browser, device and user-agent information,
• Form submission time, referring page and similar technical records,
• Records relating to cookie and preference management.

4. Purposes of Processing Personal Data

Information obtained through the website may be processed only for purposes including:

• Evaluating contact, quotation, product and technical support requests,
• Communicating with applicants and responding to requests,
• Managing product, service and project-related processes,
• Ensuring the secure, orderly and effective operation of the website,
• Preventing unauthorised access, misuse and security incidents,
• Complying with legal obligations and managing disputes,
• Improving website performance and user experience.

5. Collection Methods and Legal Bases

Personal data may be collected electronically through website forms, file-upload fields, email and telephone communications, server logs, cookies and similar technologies. Data may be processed on applicable legal bases, including the evaluation of your request, the establishment or performance of a contract, compliance with legal obligations, the protection of legitimate interests and, where required, your explicit consent.

6. Cookies and Local Storage

Cookies or browser local-storage technologies may be used to ensure the secure and effective operation of the website, remember user preferences and evaluate website performance. Your decision to accept or decline cookies through the cookie notice may be stored in your browser's local storage so that the same notice is not displayed unnecessarily on subsequent visits.

You may accept or reject the options presented for non-essential cookies. You may also delete, block or restrict cookies through your browser settings. Please note that disabling certain cookies may prevent some website functions from operating as intended.

7. Third-Party Services

The website may use third-party services for purposes such as security verification, map display, video content, social media and communication links. These services may process IP addresses, browser information and similar technical data in accordance with their own privacy policies and terms of use. Data-processing activities carried out by third-party service providers are governed by the respective provider's policies.

8. Disclosure and Transfer of Personal Data

Your personal data is not sold or rented for commercial purposes. Where necessary and proportionate, data may be shared with authorised employees, service providers, professional advisers and legally authorised public authorities for purposes such as responding to your request, operating the website, providing technical infrastructure, sending email communications, maintaining security and complying with legal obligations.

9. Retention Period

Personal data is retained only for as long as required by the purposes for which it is processed and for the retention periods prescribed by applicable legislation. When the reasons requiring processing cease to exist, data is deleted, destroyed or anonymised in accordance with applicable law and company procedures.

10. Data Security

Reasonable technical and administrative measures are implemented to protect personal data against unlawful access, loss, misuse, alteration or unauthorised disclosure. Nevertheless, no method of transmitting data over the internet can provide absolute security.

11. Rights of Data Subjects

Under Turkish Personal Data Protection Law No. 6698, to the extent applicable, you may have the following rights:

• To learn whether your personal data is being processed,
• To request information if your personal data has been processed,
• To learn the purpose of processing and whether the data is used in accordance with that purpose,
• To learn the third parties to whom your personal data has been transferred in Türkiye or abroad,
• To request correction of incomplete or inaccurate personal data,
• To request deletion or destruction of personal data where the applicable conditions are met,
• To request notification of correction, deletion or destruction to third parties to whom the data has been transferred,
• To object to an adverse result arising solely from analysis through automated systems,
• To claim compensation for damage suffered as a result of unlawful processing.

12. How to Submit a Request

Requests concerning your personal data may be submitted to info@mtkpipeclamps.com, clearly stating your identity and the scope of your request. Applications will be assessed in accordance with the procedures and time limits prescribed by applicable legislation.

13. Amendments to This Policy

This policy may be updated to reflect changes in legislation, website infrastructure or personal-data processing activities. The current version will be published on this page together with its effective date.